Grocery delivery is a service provided by supermarkets and online grocery stores that enables customers to order groceries online and have them delivered to their homes. This service saves time and gives customers the opportunity to avoid the hassle of shopping in-store. Grocery delivery involves the use of a fleet of delivery drivers or third-party logistics providers who transport the groceries from the store to the customer's location.
Real-time order tracking and geofence triggered notifications are often used to provide customers with up-to-date information on the status of their orders and to notify them when their groceries are on their way.
Grocery delivery services gained popularity during the COVID-19 pandemic. Many people stayed at home and relied on delivery services for their daily essentials.